About Us

MyFamilyMD is a clinic dedicated to high quality comprehensive medical care of the entire family.  Our practice emphasizes preventive care with a holistic approach. We see ourselves as a partner in our patients’ healthcare.  MyFamilyMD consists of six Family Physicians and we each have our own patient practices.  We provide high quality medical care for both routine and urgent appointments.  We have an office medical assistant who triages urgent issues and provides support in the office.  Our administrative staff facilitate appointments, communication with our patients and other administrative tasks as required.  

MyFamilyMD is part of the Complete Care Family Health Organization (20 family physicians in all from five different clinics). .

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Transit: 

We are located at the St. Clair West Subway Station (North-side exit)

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Parking: 

Free parking is available in the Loblaws parking lot.

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Appointment Length: 

Appointments are either ten or 20 minutes. Longer appointments are typically for check-ups or counselling but may be requested if a few items need to be discussed.  In-person appointments are preferred but virtual appointments may be arranged at the discretion of the physician.

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Appt Cancellation Policy: 

MyFamilyMD has a strict 24-hour cancellation policy (no show fees apply if not adhered to)

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Prescription Renewal Policy:  

If outside of an appointment (either a pharmacy request or a patient request), a prescription renewal fee will apply – Current fee is $30.00.  Keep track of your prescription medications and when your supply is starting to run low, book an appointment with your Family Doctor to avoid this charge.

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Non-OHIP Covered Services/Block Fee: 

OHIP does not cover all health services.  You will be charged for services not covered by OHIP.  Our fees for individual items are posted in the office and on this website.  Examples include: Sick notes; Insurance certificates for physiotherapy, massage therapy; workplace, school, insurance forms.  There is also the option of paying an annual block fee that covers these charges

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Same-Day Urgent Appts/Urgent Line:

During regular business hours, our office has a dedicated urgent line, 416-928-9343 ext 5.  The urgent line allows same day, urgent triaging for medical issues that need time sensitive responses and that do not require an ER visit. Each physician has set aside same-day booking slots to accommodate these requests.

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After-Hours Care:

After-Hours Clinics are available to patients of the Complete Care Family Health Organization. The Complete Care FHO After-Hours Physician’s name and office address and contact information is listed on the calendar.  Contact the hosting office directly and coordinate an After-Hours appointment.  The Complete Care FHO Physician who you see will share your visit information with your own Family Physician to help us provide continuity of care.

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We ask you to refrain from using walk-in clinics.

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On-line Booking and On-line Secure Messaging:

This is done through our portal, Pomelo. The portal will allow online communication with our office and online booking of appointments.  You will be sent an e-mail inviting you to register on our patient portal, Pomelo (after signing the

e-mail consent form).